03 · The problem 03 / 08

Where the swivel-chair lives.

01

Form prep

Paralegals re-key the same client data into I-130, I-485, I-765, and N-400 fields, one PDF at a time.

02

Status calls

Clients call for case-status updates because the firm has no portal that translates USCIS notices into plain language.

03

AR follow-ups

Bilingual invoices print, mail, and chase, while attorneys hold trust funds in a separate spreadsheet.

8am × DocketWise Pain audit